FAQ
All you need to know
In order for you to get help as quickly as possible, we have gathered the most common questions here.
MAKE A RESERVATION
Make your reservation 24/7 here on our website. Lookout for our special offers. Rooms are paid in advance, at the same time as the reservation is made.
CHECK-IN
Your room is available for check-in from 15:00 (3:00 pm).
In a hurry? Use our new express check in station (available only to prepaid clients, corporate guests and reservations made on our website).
CHECK-OUT
The latest time for check-out is at 12:00 (noon).
In a hurry? Use our new express check out station (available to all reservations).
HOT-RATE
Queen’s Hot rate is a non refundable rate offered at 15% discount.
Cancellations, modifications or in the event of No show NO REFUNDS will be made on the total price of the booking.
If you wish to have this offer use Rate code: NONR or click the offer at the bottom of the reservations page to insert rate code.
RATE CODE
In the Reservation Date search bar you can enter the code in the “Rate code or Queens Loyal Code” field.
24/7?
Yes we are staffed 24/7 and the front desk is open for check in and checkout att all hours of the day.
BREAKFAST
Our breakfast buffet i located on lobby/entry level. Opening hours are Monday – Friday 07.00 – 10.00, and Saturday – Sunday 08.00 – 11.00.
The breakfast is of a continental type and is always included in the room price. The restaurant staff also offer special alternatives for for guests with lactose or gluten intolerance upon request.
RESTAURANTS
At Mom’s Kitchen, which is only 30 meters from Queen’s Hotel, we offer a selection of Swedish traditional homemade dishes, made from the best ingredients. The concept is a basic concept where we prepare the food daily and place it in lovely lunch boxes.
You are welcome to let us serve you the food in our restaurant, where you can enjoy your lunch or dinner in a calm and nice atmosphere, or pick it up easily for take away.
EXPERIENCE STOCKHOLM
Right in the center of the city on the main pedestrian street. Starting from the Observatory Hill stretching down through the City district into the old town and ending in the bohemian Södermalm district.
